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Privacy Policy

DDi Solutions is committed to protecting your privacy. As a visitor to the DDi Solutions website, you are interested in knowing more about our services. We recognise the importance of your privacy and respect your right to control how your personal information is collected and used. DDi Solutions is committed to complying with the National Privacy Principles in the Privacy Act 1988.

Please read this Privacy Policy carefully before you submit any information through the DDi Solutions web site. Usage of this web site is conditional on your agreeing to be bound by this policy. If you have any questions, or would like to provide feedback, please feel free to contact us.

The information practices of DDi Solutions

1. Collecting information about you

Some services provided by DDi Solutions require your email address and may involve disclosing some personal information about yourself. This is to allow us to respond to a query or provide you with information that you have requested. You will also have the option to provide other personal information voluntarily. DDi Solutions may also collect information about your use of our website such as what pages you visit and the Internet address you have come from. By having this information we can tailor your experience of our website to your personal interests. Any further collection of your personal information than that explained here will only occur with your consent.

2. Using your personal information

Any information collected by DDi Solutions will be treated as confidential. We may use your personal information in providing you with information or services you request, and in tailoring your experience of our site to your interests. With your consent, we will send you updates on new features, products and content that we think you are likely to be interested in. DDi Solutions may also use pooled information obtained from all DDi Solutions visitors to understand our users' interests and improve our services. These reports may be shared with the partners and sponsors of DDi Solutions but they will not disclose personally identifiable information.

3. Disclosure

DDi Solutions will not disclose any of your personally identifiable information, except when it has your permission or under special circumstances, such as when we believe in good faith that the law requires disclosure or where we believe it necessary to provide you with a service which you have requested. Like many businesses, DDi Solutions uses a range of service providers to help us maximise the quality and efficiency of our services and our business operations. This means that individuals and organisations outside of DDi Solutions, such as Web hosting services, will sometimes have access to personal information held by DDi Solutions and may use it on behalf of DDi Solutions. We require our service providers to adhere to strict privacy guidelines and not to keep this information or use it for any unauthorised purposes.

4. You can access and change the information we keep about you

If at any time you want to know exactly what personal information we hold about you, you are welcome to access your record by emailing us at team@ddisolutions.com.au. We will, except in special circumstances, make our file of your personal information available to you. If at any time you wish to change personal information that is inaccurate or out of date, please also contact us by emailing info@ddisolutions.com.au and we will amend the record.

5. Our website privacy practices

We sometimes use cookie technology on our website to enable us to provide information and services to web site visitors. Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes and are a necessary part of facilitating online transactions. Most web browsers are set to accept cookies. DDi Solutions uses cookies to make your use of our website and services as enjoyable as possible. Cookies in and of themselves do not personally identify users, although they do identify a user's browser. Cookies are useful to estimate our number of members and determine overall traffic patterns through our website, as well as responding to your requests for particular services. If you do not wish to receive any cookies you may set your browser to refuse cookies. This may mean you will not be able to take full advantage of DDi Solutions services.

6. Storage and security

DDi Solutions will endeavour to take all reasonable steps to ensure your personal information is kept secure, accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. So while we make use of available technology, such as encryption software, to protect your personal information, DDi Solutions cannot give an absolute assurance that the information you provide to DDi Solutions will be secure at all times. You accordingly do so at your own risk and DDi Solutions will not be held responsible for events arising from unauthorised access to your personal information.

7. Password and log-in security

For the purposes of any sign up services, you will nominate a user name and password. You are responsible for the security of your password and log-in information. You can play an important role in keeping your personal information secure by maintaining the confidentiality of any passwords used on the DDi Solutions website. Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

8. Transfer of business

In the unlikely event that the assets and operations of the DDi Solutions business is transferred to another party as a going concern, the personal information collected by DDi Solutions will be provided to the new business operator. However, it will remain subject to the privacy safeguards set out in the DDi Solutions privacy policy.

E-mail: info@ddisolutions.com.au

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